Although you can purchase without issuing a purchase order, most institutions will want to go through the following process:
We provide a formal quotation. You can request this from us by email, telephone or using the form on our contact page. (Requesting a quotation does not place you under any obligation.) We usually send the quotation to you by email, and you’ll then need to pass it to your purchasing department or purchasing officer.
Your purchasing department or purchasing officer sends us a purchase order, usually by email.
We submit our invoice to you or to the relevant department.
Payment is usually made by bank transfer, though can also be made by credit or debit card (or even PayPal).
If you are in a hurry to get tracking and can’t wait for your purchasing department or purchasing officer to raise a purchase order, you may like to consider buying by credit card. If your credit or debit card spending power is too limited for you to buy a full license in one go, contact us to see how we can help.
Once a purchase has been made, we deliver as soon as possible. This is typically within 2 weeks for a tracking system, but could be faster if you are in a hurry – let us know if you need to meet a particular date. For water maze pools, Atlantis platforms, mazes or other equipment, delivery may take longer, so if it’s time critical please check prior to ordering and let us know of any deadline that needs to be met.
If you do not yet have funds, you can request a quotation and submit it to your department, or include it in your next grant proposal.
We can also provide you with information that is particularly relevant to use of our systems in your project, to help you justify the purchase.
We are always keen to help, so if you have any questions, please ask!